by Jessica Lewis | Apr 27, 2022 | Federal, Insights
As businesses evolve to address changing markets, businesses operations must change as well. Unfortunately, too many businesses are resistant to change. Poorly communicated and poorly implemented new processes and procedures often lead to employee stress, frustration,...
by Jessica Lewis | Mar 2, 2022 | -, Insights
Building a new Customer Relationship Management (CRM) system is a big investment of time, money, and effort. But when done correctly, the amount of time saved, money earned, and relationships built are well worth the upfront costs. Government agencies rely on CRMs to...
by Jessica Lewis | Oct 29, 2021 | -, Company News, Culture, Federal, Insights
Corporate Social Responsibility (CSR) has become a buzzword recently, with organizations of all sizes seeking to make a larger impact on their communities and provide a better environment for their employees. But what exactly is CSR? CSR is an evolving business...
by Jessica Lewis | Jun 3, 2021 | Insights
COVID-19 has changed how employees interact with their coworkers, employers, and business. For many, the days of 100 percent on-site work with crisp 9-5 hours in cubicles near the break room stocked with k-cups are over. Flexibility is the new name of the employment...
by Jessica Lewis | Apr 19, 2021 | Federal, Insights, International
What is CRM and why is it important? In simplest terms, customer relationship management (CRM) is the process that companies use to house and track all their communications within their organization and/or with outside partners via a system. In some cases, it may be...
