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Key Features of a Customer Relationship Management Communications Plan

Key Features of a Customer Relationship Management Communications Plan

by Jessica Lewis | Mar 2, 2022 | -, Insights

Building a new Customer Relationship Management (CRM) system is a big investment of time, money, and effort. But when done correctly, the amount of time saved, money earned, and relationships built are well worth the upfront costs. Government agencies rely on CRMs to...
Outcome Management: Foundations & Best Practices in the Public Sector

Outcome Management: Foundations & Best Practices in the Public Sector

by Leanne Reisz | Jan 22, 2021 | Federal, Insights

Author: Bradley Johnson, WBD Associate – Federal Financial Management ‘Data-Driven’ is often in the crosshairs of organizational leaders, yet their data related focal points are frequently misplaced on a few end of year (EOY) metrics. While it is easy to overlook the...
5 Resourceful USAID Responses to Covid-19

5 Resourceful USAID Responses to Covid-19

by Mary Jane Maxwell | Jun 1, 2020 | Insights, International

The COVID-19 pandemic has forced nearly every person and entity — workers, families, companies, and governments — to think and act in new ways. To ensure its life-saving mission with partner countries continues around the world, the U.S. Agency for International...
Defense Health Agency Advances Remote Virtual Healthcare

Defense Health Agency Advances Remote Virtual Healthcare

by Leanne Reisz | May 7, 2020 | Insights

  The Defense Health Agency (DHA) coordinates the medical forces of the Army, Navy, and Air Force, as well as the TRICARE system for active duty personnel and their families. This critically important Agency is currently allowing telehealth to deliver intensive...
WBD Message to Federal Counterparts, Partners, & Friends in the Age of COVID

WBD Message to Federal Counterparts, Partners, & Friends in the Age of COVID

by Leanne Reisz | May 1, 2020 | Company News

  Dear Federal Counterparts, Partners, and Friends – Washington Business Dynamics (WBD) was founded on the enduring belief that an agile and principled firm could forge a meaningful place in the world of public service. This belief has translated into one of...

Washington Business Dynamics

Washington Business Dynamics (WBD) is a veteran-owned management consulting firm specializing in acquisition, finance, and strategy. We work with our clients as partners to achieve institutional change, enhance operational performance, and build sustainable processes that deliver exceptional results.

Contact WBD

1932 9th Street NW, Suite 401
Washington, D.C., 20001

support@WBDynamic.com
media@WBDynamic.com

Primary NAICS Codes include: 541611, 541512, 541219, 541990, 561499 and 541614

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